SolarWinds Orion

Send alerts to Squadcast from SolarWinds Orion

SolarWinds Orion is a powerful, scalable infrastructure monitoring and management platform designed to simplify IT administration for on-premises, hybrid, and software as a service (SaaS) environments in a single pane of glass.

Route detailed alerts from Solarwinds Orion to the right users in Squadcast.

Using SolarWinds Orion as an Alert Source

(1) From the navigation bar on the left, select Services. Pick the applicable Team from the Team-picker on the top. Next, click on Alert Sources for the applicable Service

(2) Search for SolarWinds Orion from the Alert Source drop-down and copy the Webhook URL

Create a Squadcast Webhook Alert in SolarWinds Orion

(1) Login to your SolarWinds Orion dashboard. Head over to the ALERTS & ACTIVITY tab. Then select Alerts

(2) Click on Manage Alerts, then under the ALERT MANAGER section, click on ADD NEW ALERT

(3) Under Alert Properties, set the Name of alert definition and the Description of alert definition. Toggle the Enabled (On/Off) switch to ON and click on NEXT

(4) Set the Trigger Conditions and Reset Conditions and click on NEXT

(5) Under Trigger Actions, click on Add Action. Then select Send a GET or POST Request to a Web Server and click on CONFIGURE ACTION

(6) Set the name of action. Paste the previously copied Squadcast Webhook URL in the placeholder for URL. Select Use HTTP/S POST and paste the variables mentioned below in the Body to POST box. Set ContentType as application/x-www-form-urlencoded and None under Authentication. Click on ADD ACTION, then on NEXT

EventID=${N=Alerting;M=AlertObjectID}-${N=Alerting;M=AlertID}&AcknowledgeLink=${N=Alerting;M=AcknowledgeLink}&AcknowledgeUrl=${N=Alerting;M=AcknowledgeUrl}&Acknowledged=${N=Alerting;M=Acknowledged}&AcknowledgedBy=${N=Alerting;M=AcknowledgedBy}&AcknowledgedTime=${N=Alerting;M=AcknowledgedTime;F=DateTime}&AlertActiveID=${N=Alerting;M=AlertActiveID}&AlertDefID=${N=Alerting;M=AlertDefID}&AlertDescription=${N=Alerting;M=AlertDescription}&AlertDetailsUrl=${N=Alerting;M=AlertDetailsUrl}&AlertID=${N=Alerting;M=AlertID}&TimeOfDay=${N=Alerting;M=TimeOfDay}&Severity=${N=Alerting;M=Severity}&ObjectType=${N=Alerting;M=ObjectType}&Notes=${N=Alerting;M=Notes}&LongAlertTriggerTime=${N=Alerting;M=LongAlertTriggerTime;F=DateTime}&LastEdit=${N=Alerting;M=LastEdit;F=DateTime}&DownTime=${N=Alerting;M=DownTime}&AlertTriggerTime=${N=Alerting;M=AlertTriggerTime;F=DateTime}&AlertTriggerCount=${N=Alerting;M=AlertTriggerCount}&AlertObjectID=${N=Alerting;M=AlertObjectID}&AlertName=${N=Alerting;M=AlertName}&AlertMessage=${N=Alerting;M=AlertMessage}&Status=Triggered

(7) Under RESET ACTIONS, click on Add Action. Then select Send a GET or POST Request to a Web Server and click on CONFIGURE ACTION

(8) Set the name of action. Paste the previously copied Squadcast Webhook URL in the placeholder for URL. Select Use HTTP/S POST and paste the variables mentioned below in the Body to POST box. Set ContentType as application/x-www-form-urlencoded and None under Authentication. Click on ADD ACTION, then on NEXT

EventID=${N=Alerting;M=AlertObjectID}-${N=Alerting;M=AlertID}&AcknowledgeLink=${N=Alerting;M=AcknowledgeLink}&AcknowledgeUrl=${N=Alerting;M=AcknowledgeUrl}&Acknowledged=${N=Alerting;M=Acknowledged}&AcknowledgedBy=${N=Alerting;M=AcknowledgedBy}&AcknowledgedTime=${N=Alerting;M=AcknowledgedTime;F=DateTime}&AlertActiveID=${N=Alerting;M=AlertActiveID}&AlertDefID=${N=Alerting;M=AlertDefID}&AlertDescription=${N=Alerting;M=AlertDescription}&AlertDetailsUrl=${N=Alerting;M=AlertDetailsUrl}&AlertID=${N=Alerting;M=AlertID}&TimeOfDay=${N=Alerting;M=TimeOfDay}&Severity=${N=Alerting;M=Severity}&ObjectType=${N=Alerting;M=ObjectType}&Notes=${N=Alerting;M=Notes}&LongAlertTriggerTime=${N=Alerting;M=LongAlertTriggerTime;F=DateTime}&LastEdit=${N=Alerting;M=LastEdit;F=DateTime}&DownTime=${N=Alerting;M=DownTime}&AlertTriggerTime=${N=Alerting;M=AlertTriggerTime;F=DateTime}&AlertTriggerCount=${N=Alerting;M=AlertTriggerCount}&AlertObjectID=${N=Alerting;M=AlertObjectID}&AlertName=${N=Alerting;M=AlertName}&AlertMessage=${N=Alerting;M=AlertMessage}&Status=Resolved

(9) Finalize the Alert Details on the SUMMARY page and click on SUBMIT

That’s it, you are good to go! Your SolarWinds Orion integration is now complete. Whenever SolarWinds Orion fires an alert through Trigger Actions, an incident will be created in Squadcast for it. Also, when an alert has been RESET in SolarWinds Orion, the corresponding incident gets auto-resolved in Squadcast.

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